Wednesday, October 05, 2005

 

First Impressions

Pilot complaints about the new system were heard on the first day. In our facility, they were very displeased with Lockheed’s Offloading Contingency Plan that ships calls from some stations to others (we wonder if the AOPA is getting calls from these pilots, or even if they would acknowledge them if they did). These pilots asked for and received the direct 866 number to their ‘home’ station.

This is a possible hole on the Lockheed offloading plan for the next 6 months to a year; pilots can defeat it by directly dialing the station they want.

Comments:
I thought pilots were supposed to be able to get all their services they need with one phone call. Now, if a pilot calls, gets a briefing and files an IFR flight plan from an airport not served by a tower, to obtain his clearance, we were advised to give them the 866 number of the departing FSS. Additionally, local notams are only stored at the "home" FSS. I guess Operational Errors, (OEs) are not a concern to the FAA anymore.

ATCS counting the days...
 
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